Terms and conditions

TVA Consulting Oy FI20858805 (online shop) sells safety trainings and consulting to companies and also private persons in Finland and abroad. We reserve all rights to change the terms and conditions and the prices. Prices shown exlude VAT, that will be added. In case that a company does not have Finnish VAT code , they are requested to contact invoicing@tva.fi for company invoicing with VAT reversed charge.

Contact us

E-mail: trainings@tva.fi
Telephone: +358 505308943
Address: Finbyntie 80, 21600 Parainen

Orders

Orders are collected from the online shop selection by adding the products to the shopping basket. The order is confirmed by using the check-out functionality in the online shop to pay for the purchase. By confirming an order, you accept these terms and conditions, product pricing and shipping costs. An e-mail confirmation will be delivered in case an e-mail address is provided by the time of confirming the order. The e-mail confirmation lists the products ordered and the price breakdown.

Payments

Maksukaista (Paybyway Oy, business-id FI24865594) is the payment facilitator of the online shop. The Paybyway Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of the Maksukaista. Maksukaista / Paybyway Oy is shown as the payment received in the bank account listing and in the invoice. Paying with Maksukaista is safe. All information is exchanged through secured connections.

The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade.

Read more about Maksukaista: http://www.maksukaista.fi

Payment methods

With Maksukaista you can pay your order by an internet banking account, a payment card (credit/debit), an invoice or a partial payment. The following methods of payment are supported: Banks operating in Finland: Osuuspankki, Nordea, Danske Bank, Säästöpankki, Oma Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards

Contact Maksukaista

Maksukaista, Paybyway Oy (business-id FI24865594)
E-mail: asiakaspalvelu@maksukaista.fi
Telephone: +358 29 300 5050 (workdays 9-16)
Address: Laserkatu 6, 53850 Lappeenranta, Finland

Shipping

Access to training is granted after order is accepted. Orders with company invoice are being accepted during workdays. Orders with credit card or internet banking payment are accepted automatically after succesful payment.

After completing the training you will receive Certificate for completing the Online course. Certificates will not be delivered, before training has been paid and money transfer is complete.

Returns

This service can not be returned

Cancelling an order, defect liability and reclamations

The customer has right to cancel an order before the order is dispatched. The cancellation must be done in written by an e-mail to the customer support of the online shop and before they have gone through the complete course material. Order can not be cancelled after completing the course and as Certificate has been issued.

The online shop is liable for defects in the sold products according to the applicable law. Please contact the customer support of the online shop immediately in a case of reclamation. The consumer has a right to file a dispute in the Consumer Disputes Board in a case of dispute between the online shop and the consumer. Contact: trainings@tva.fi